1. Eligibility for Returns

   • Returns are accepted within 30 days of delivery.

   • Items must be unused, in original packaging, and in the same condition as received.

   • Certain items, such as electrical components, special-order parts, and clearance items, are final sale and not eligible for return.

2. Return Authorization

   • Customers must contact our support team to request a Return Authorization (RA) number before sending back any item.

   • Unauthorized returns will not be accepted.

3. Return Shipping

   • Customers are responsible for all return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

   • We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Restocking Fee

   • A 15% restocking fee may apply to returned items, depending on product type and condition.

   • Restocking fees are waived if the return is due to our error.

5. Refunds

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

   • Approved refunds will be processed back to the original payment method within 5–10 business days.

   • Shipping charges from the original order are non-refundable.

6. Damaged or Defective Items

   • If your order arrives damaged or defective, please notify us within 48 hours of delivery.

   • Photos may be required to process a replacement or refund claim.

7. Exchanges

   • Exchanges are handled as a return plus a new purchase. Customers must return the original item (following the process above) and place a new order for the replacement item.

8. Contact Us

   • To initiate a return or for any questions regarding this policy, please contact our support team at [email protected].

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Note: This returns policy is subject to change without prior notice. The most up-to-date version will always be posted on our website.